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Douglas Growth Consulting

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We Drive The Customer Experience For Your Brand

We are Your Brand’s Field Champions

Big brands have armies of managers protecting them.
Small and mid-sized businesses don’t — and that’s why so many disappear.

At Today’s Growth Partners, we are your missing infrastructure — the team that goes into the field and makes sure your brand wins.


For Emerging CPG + Retail Brands

  • Walk the store with you → showing exactly where sales are being won or lost.
  • Place your product in carts → engage customers directly and drive real sales.
  • Train store staff → so they confidently champion your story when you’re not there.
  • Bring back field intelligence → insights you’ll never get from a distributor’s report.
     

For Service + Experience-Driven Businesses

  • Audit every customer touchpoint → revealing where loyalty is built or broken.
  • Activate and train your staff → so every customer gets a consistent, memorable experience.
  • Create local partnerships → placing your brand where your customers already live and gather.
  • Install systems that last → playbooks, training, and incentives that compound growth.
     

The Result

Whether you’re launching in retail, running a practice, or building a service business, we make sure your brand isn’t just placed — it’s pulled, chosen, and remembered.

When Everyone Grows - Everyone Wins

The Business Within™ | Retail Market

We Fill the Real Gap

Here’s what makes our offering not only needed, but rare:

  • We show up in-store where decisions are made — not at the front or in a meeting room.
  • We actively train staff and communicate the brand story, helping them truly embody the product beyond a sheet of talking points.
  • We provide real-time feedback and actionable insights, not just quantitative reports.
  • We act as the brand’s on-the-ground advocate, the presence that ensures the product is cared for, not overlooked.


Field Activation Hours | Turning shelf space into sales velocity.

Products don’t sell themselves. Distributors place them. Store staff stock them. Then they sit.

For one focused hour, we enter the aisle where your product resides and make it move. We engage shoppers, translate your brand story into buying decisions, and remove the friction that keeps customers from making a purchase.

After every visit, you get a Field Report: what customers said, what objections stopped them, and what language closed the sale. That’s data you’ll never get from your broker, distributor, or retailer.

  • Tangible Outcome: Sales lift + real customer intelligence that drives your next move.


Brand Immersion Training | Equip teams. Scale your story.

When store staff know how to talk about your product, sales move faster. Brand Immersion Training gives them the confidence and language to represent you as if they were part of your team.

Each session is interactive, in the aisle where your product lives, and leaves staff with simple talking points that stick. Every training is supported by a custom QR code video featuring you, the founder, so your story and passion stay alive on the shelf long after the session ends.

  • Tangible Outcome: Trained staff who can confidently sell your product + a legacy QR code system that carries your story forward in every store.


In-Store Growth Walks | Clarity where your product lives.

Most founders rarely see their product the way customers do. In-Store Growth Walks give you that view.

We assess how your product is positioned in the aisle — placement, standards, adjacencies, and energy. We capture honest in-house leadership and customer feedback in the moment, compare demographics across locations, and highlight where opportunities and risks are hidden.

You receive a Growth Walk Report with photos, shopper quotes, and clear recommendations — from endcap opportunities to distributor direction.

  • Tangible Outcome: Founder clarity + a roadmap for more brilliant retail strategy and stronger broker/distributor conversations.

SPIFF Training

At Todays Growth Partners, we provide expert business management services to help businesses maximize their potential and achieve success. Our team of experienced professionals has a deep understanding of the complexities of the business world and can help you navigate the challenges and opportunities that arise. We offer a range of services, including brand training that includes managed SPIFFs throughout the month. Whether you are just starting or looking to take your business to the next level, we can help.


https://spifftraining.com

What is The Customer Experience

Energy - Service As An Experience - Ambiance - The Human Touch


The Customer experience (CX) is the total of all interactions a customer has with a brand or company, creating their overall perception and emotional response to that brand. 


It encompasses the entire customer journey, from initial marketing and engagement to the purchase and post-purchase support, aiming to build customer loyalty by delivering positive, seamless, and meaningful interactions. 


A good CX goes beyond just a single transaction, focusing on how customers feel about a company's products, services, and overall brand through every touchpoint. 


 What CX includes:

  • All Interactions: Every point of contact, from marketing materials and online ads to the website, the product itself, the quality of service, and even the company's public statements. 
  • Emotional Response: The feelings and perceptions customers develop from these interactions shape their overall view of the brand. 
  • The Entire Journey:  The customer's path from first becoming aware of the brand to becoming a loyal advocate, and all the steps in between. 


 Why CX matters:

  • Customer Loyalty: A positive CX fosters strong customer loyalty, leading to higher customer retention rates. 
  • Increased Business Growth:.Loyal customers are more likely to continue doing business with a company, which is a key driver of growth. 
  • Competitive Advantage: In many markets, superior CX can differentiate a brand and give it a significant competitive edge. 
  • Brand Perception: The collective experience directly influences how customers and potential customers perceive the brand. 

 

Music Is Part Of The Customer Experience

The CX Audio

The easiest way to touch an EMOTION is through music.


Feelings create CONNECTION.


People resonate with ENERGY.

What Sets This Destination Apart from others

This Destination Has Positive Synergy - That's What Set's Them Apart

This Destination Has Positive Synergy - That's What Set's Them Apart

This Destination Has Positive Synergy - That's What Set's Them Apart

This Destination Has Positive Synergy - That's What Set's Them Apart

This Destination Has Positive Synergy - That's What Set's Them Apart

This Destination Has Positive Synergy - That's What Set's Them Apart

What Are You Willing To Do

What transformation would turn your business into a customer magnet?

SPIFFTraining.com

Copyright © 2025. Today's Growth Partners - All Rights Reserved. 

Douglas Growth Consulting LLC - dba Today's Growth Partners

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